SelfTalk Privacy Policy

Last updated: 28 Dec, 2025

This Privacy Policy applies to the SelfTalk mobile application (the “App”), operated by BYMELISA Ltd, trading as Selfdot.

Selfdot is designed as a supportive space for reflection, journaling, and emotional wellbeing. Your privacy and trust are extremely important to us.

1. Who We Are

Legal entity: BYMELISA Ltd
Brand / operator: Selfdot
App name: SelfTalk
Contact email: info@selfdot.co

2. Who Can Use the App

Selfdot is intended for general wellbeing and self-reflection. It is not a medical or clinical service and does not replace professional therapy or healthcare.

The App is not specifically designed for children. If you are under the age required to consent to data processing in your country, you should not use the App without parental or guardian consent.

3. Information We Collect

3.1 Information You Provide

When you use the App, you may choose to provide:

Account information:

• Name
• Email address (used for login and communication)

User-generated content:

• Journal entries
• Reflections and written notes
• Mood or emotional check-ins
• Conversations with the AI companion

Sensitive information

• You may choose to mention mental health conditions (e.g. depression) in your entries or conversations.
• This information is entirely optional and provided at your discretion.

We do not require you to provide sensitive personal data to use the App.

4. AI Conversations & Content

Selfdot uses AI technology provided by Google Gemini to generate responses and support interactions.

AI conversations and user inputs are:

• Stored temporarily
• Used to provide App functionality
• Deletable by you at any time within the App

Conversations may be processed to:

• Generate responses
• Improve app functionality
• Support analytics and quality improvements

We do not sell your conversations or personal data.

5. How We Use Your Information

We use your data only to:

• Provide and operate the App
• Personalise your experience
• Enable journaling, reflection, and AI interactions
• Maintain security and prevent misuse
• Improve features and performance
• Respond to support or data requests
• Comply with legal obligations

We do not use your data for advertising or third-party marketing.

6. Payments & Subscriptions

All payments and subscriptions are handled directly by:

• Apple App Store
• Google Play Store

We do not collect, process, or store:

• Credit card details
• Payment information
• Billing addresses

Please refer to Apple or Google’s privacy policies for payment-related data.

7. Analytics

We use Mixpanel to understand how the App is used and to improve performance and usability.

Analytics data may include:

• App interactions
• Feature usage
• Anonymous usage patterns

This data is not used for advertising, and we do not use cookies or ad tracking technologies in the App.

8. Data Storage & Security

User data is stored using Supabase, with servers located in Europe.

We apply appropriate technical and organisational safeguards, which may include:

• Encryption in transit
• Encryption at rest
• Secure access controls

As infrastructure may evolve over time, we ensure that all data is handled using industry-standard security practices.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data (available directly in the App)
• Request a copy of your data
• Withdraw consent where applicable

To request data export or exercise your rights, contact us at:
📧 info@selfdot.co

10. Data Retention

Your data is kept only for as long as necessary to provide the App.

When you delete your account, your personal data is permanently deleted, unless retention is required by law.

11. Third-Party Services

We may rely on trusted third parties for infrastructure and functionality, including:

• Supabase (data storage)
• Google Gemini (AI processing)
• Mixpanel (analytics)
• Apple and Google (payments)

Each provider processes data in accordance with their own privacy policies and applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify users through the App or via email.

13. Contact Us

If you have any questions, concerns, or requests regarding privacy, please contact:

📧 info@selfdot.co